You have the right to cancel this contract within fourteen (14) days without giving any reason. The cancellation period is fourteen (14) days from the day on which you or a third party named by you who is not the carrier took possession of the last goods.
In order to exercise your right of withdrawal, you must contact us,
Uprail GmbH
Richard-Byrd-Str.12
D-50829 Cologne
Federal Republic of Germany
Telephone: +49-221-500057-0
Fax: +49-221-500057-29
E-mail: inform mail@peoplesstore.de
of your decision to revoke this contract by means of a clear statement (e.g. a letter sent by post, fax or email). You can use the attached sample cancellation form, although this is not mandatory.
In order to meet the cancellation period, it is sufficient that you send the notification of your exercise of the right of cancellation before the cancellation period expires.
Consequences of withdrawal
If you withdraw from this contract, we will have to pay you all payments we have received from you, including delivery costs (except for additional costs resulting from you choosing a different type of delivery than that offered by us). have chosen cheap standard delivery) immediately and at the latest within fourteen (14) days from the day on which we received notification of your cancellation of this contract. For the repayment, we use the same payment method that you used for the original transaction, unless something different was expressly agreed with you; under no circumstances will we charge you any fees for this repayment.
We may refuse repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is the earlier. You must return or hand over the goods to us immediately and in any case no later than fourteen (14) days from the day on which you inform us of your cancellation of this contract. The deadline is met if you send the goods before the deadline of fourteen (14) days has expired. You bear the direct costs of returning the goods.
The right of return does not apply
1. to the delivery of goods that are manufactured according to customer specifications or that are clearly tailored to the customer's personal needs,
2. to the delivery of audio or video recordings or software, provided that the data carriers delivered have been unsealed by the consumer or
3. for the delivery of newspapers, magazines and magazines.
To return the item, we ask you to use our return label and label. We will be happy to send you the return documents by email.
Please pack the goods in the original shipping packaging or a sturdy box and make sure to remove or obscure old labels on the packaging. As soon as the shipment is ready for dispatch, the return can be made to a branch, to a packing station or to the delivery person.
If you want to use the QR code, show it on your smartphone. DHL will then print out the return label for you. Alternatively, you can also book a pickup for a fee.
Sample cancellation form
Sample cancellation form as PDF
In order to exercise your right of withdrawal, you must contact us,
Uprail GmbH
Richard-Byrd-Str.12
D-50829 Cologne
Federal Republic of Germany
Telephone: +49-221-500057-0
Fax: +49-221-500057-29
E-mail: inform mail@peoplesstore.de
of your decision to revoke this contract by means of a clear statement (e.g. a letter sent by post, fax or email). You can use the attached sample cancellation form, although this is not mandatory.
In order to meet the cancellation period, it is sufficient that you send the notification of your exercise of the right of cancellation before the cancellation period expires.
Consequences of withdrawal
If you withdraw from this contract, we will have to pay you all payments we have received from you, including delivery costs (except for additional costs resulting from you choosing a different type of delivery than that offered by us). have chosen cheap standard delivery) immediately and at the latest within fourteen (14) days from the day on which we received notification of your cancellation of this contract. For the repayment, we use the same payment method that you used for the original transaction, unless something different was expressly agreed with you; under no circumstances will we charge you any fees for this repayment.
We may refuse repayment until we have received the goods back or until you have provided evidence that you have sent the goods back, whichever is the earlier. You must return or hand over the goods to us immediately and in any case no later than fourteen (14) days from the day on which you inform us of your cancellation of this contract. The deadline is met if you send the goods before the deadline of fourteen (14) days has expired. You bear the direct costs of returning the goods.
The right of return does not apply
1. to the delivery of goods that are manufactured according to customer specifications or that are clearly tailored to the customer's personal needs,
2. to the delivery of audio or video recordings or software, provided that the data carriers delivered have been unsealed by the consumer or
3. for the delivery of newspapers, magazines and magazines.
To return the item, we ask you to use our return label and label. We will be happy to send you the return documents by email.
Please pack the goods in the original shipping packaging or a sturdy box and make sure to remove or obscure old labels on the packaging. As soon as the shipment is ready for dispatch, the return can be made to a branch, to a packing station or to the delivery person.
If you want to use the QR code, show it on your smartphone. DHL will then print out the return label for you. Alternatively, you can also book a pickup for a fee.
Sample cancellation form
Sample cancellation form as PDF